Moving Forward with Technology & Business


What technology is your business using? Is it using any technology? Computers? iPhones? Smartwatches even? This leaves us thinking, what did we do without all of these things?

Technology not only makes a process easier but also more fast, accurate and effective. When it comes to business management, one should put great effort and care to ensure that the whole process runs smoothly and with no or with minimal failures.

Revaluate your business and have a think about how technology can take your business to the next level.

Business contacts

When you are running a business, you will be dealing with a lot of people. It is therefore almost impossible to keep track of these people. With technology, you are able to effectively manage these people, for example by categorising them in your mailing list. For instance, you can put all your suppliers in one list and all your clients in another list. This means that, if you want to pass some information, you can always send to all the intended persons at a go. This is faster as opposed to trying getting all these names from your office files and trying to contact these people one at a time.

Customer services

Have you ever experienced poor customer service? Has it put you off a business completely? If this is the case, then you will know that you should put customer service first.

Whether you like it or not, the success of your business will always be dependent on the satisfaction of the people that you serve. It is therefore crucial that you make it your priority to satisfy and meet the needs of your customers.

 Back up files and data

Plan ahead and back up your files and data. Many businesses have been left red faced after they have lost all of their customer’s data. Any big corporation would never be caught not backing up their data so why wouldn’t your business.

You may be starting small however, technology comes in handy when it comes to storing your data and files. Using technology, you will be able to manage and run your small business without the need of hiring or acquiring large rooms.

That brings us on to the next point about tech and data, the best thing about storing your files and data online is that you can always access them whenever you need and keep them safe and away from unauthorised hands.

Top Tips

Managing a business can be challenging at times. You have projects to attend to, appointments to attend and tasks to oversee. It is therefore very important that you are able to keep track of your time and the calendar. This is where outlook comes in. With outlook, training yourself to keep checking on your calendar on the wall is no longer important. With an electronic calendar, you can share the same calendar with your employees and only need one input. For example, if you hold a meeting on Fridays, you only need to put that once on your electronic calendar and be sure to be reminded of the meeting each Friday!